OutreachIQ

Privacy Policy

Last updated: March 26, 2025

1. Introduction

Welcome to OutreachIQ ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide to Us

  • Account information (name, email address)
  • Search criteria and preferences
  • Payment information (processed securely by Stripe)
  • Communication preferences and marketing consent
  • Feedback and support communications

2.2 Information Automatically Collected

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Search history and patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our lead discovery services
  • Processing your searches and export requests
  • Communicating with you about your account and service updates
  • Analyzing usage patterns to enhance our platform
  • Protecting against fraud and unauthorized access
  • Complying with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure cloud storage on Firebase
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through Stripe

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers (Firebase, Stripe, etc.)
  • Analytics partners (Google Analytics)
  • Legal authorities when required by law
  • Business partners with your consent

6. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Object to data processing

7. International Data Transfers

We are based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@outreachiq.co