Terms of Service

1. Introduction

Welcome to OutreachIQ ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website and lead discovery services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

Our services are intended for users who are at least 18 years of age. By using our services, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

3. Service Description

OutreachIQ provides lead discovery and outreach automation services, including:

• AI-powered lead search and filtering
• Contact information verification
• Export functionality
• Analytics and reporting
• API access (for applicable plans)

4. User Accounts

You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate

5. Acceptable Use

You agree not to:

• Use the service for any illegal purposes
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Interfere with service operation
• Attempt to gain unauthorized access
• Use automated systems to access the service
• Share account access with others

6. Subscription and Payments

Our subscription terms include:

• Monthly or annual billing options
• Automatic renewal unless cancelled
• Secure payment processing via Stripe
• Usage-based limits and quotas
• Refund policies as per applicable laws

7. Intellectual Property

All content, features, and functionality of our service, including but not limited to text, graphics, logos, and software, are the exclusive property of OutreachIQ and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

8. Data Usage and Privacy

We collect and use data as described in our Privacy Policy. You retain ownership of your data, and we process it in accordance with our Privacy Policy and applicable data protection laws.

9. Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to our services. We may perform maintenance or updates that require temporary service interruption.

10. Limitation of Liability

To the maximum extent permitted by law, OutreachIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

11. Indemnification

You agree to indemnify and hold harmless OutreachIQ and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes via email or through our platform. Continued use of the service constitutes acceptance of new terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Contact Us

If you have questions about these Terms, please contact us at support@outreachiq.co